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Ordering Samples

As a Geon Tile customer, you can receive samples, free of charge. Yeah, that’s pretty awesome! All you have to do is pick up the shipping – the tile is on us. To have samples shipped, add the desired tiles to your cart using the cart and checkout process.

There are a few exceptions that apply. Read on to see if these apply to you.

Multiple Samples
Often customers are looking to acquire multiple samples of a specific tile pattern and colour in order to map out tessellations. When doing so, be sure to add the tiles to your shopping cart individually as the checkout process automatically defaults to a single tile sample. In order to stabilize inventory quantities, Geon Tile limits the number of samples to four (4) and only the first tile is free of charge. Each subsequent tile is $10.

Out-of-Stock Tiles
With so many patterns on the shelf, stock-outs do occur from time to time. If you are looking for a sample of a tile that we don’t have inventoried, we can have it sent to you direct from our factory. Charges do apply, as do international air-freight charges.

Variation Expectations
Due to the inherent qualities of handmade encaustic cement tiles, variations will occur from tile to tile. Sample tiles are representative of the specified colour but vary slightly by product run. When ordering samples, be sure to consider these variations as Geon Tile does not warrant an exact duplicate of your sample tile.


Having trouble? Shoot us an email with your question.